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Government & Public Sector

Process Automation & e-Office

File movement, application processing, approvals and escalations

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Overview

Process Automation & e-Office digitises how files and applications move inside a department. Applications and files are routed to the right officers, approvals are recorded, and time limits and escalations keep work moving.

It reduces delays caused by physical file movement, makes every step traceable and gives officers and the public clearer visibility of where a file or application stands.

Module catalogue

Digital File Creation & Movement
Application Intake & Processing
Configurable Workflows & Approvals
Time Limits & Escalations
Digital Signature Support
Notesheets & Correspondence
Pendency & Performance Reports
Audit Trail & Records
Dashboard & MIS Reports

Who it's for

  • Government Departments & Offices
  • Administrative Officers & Staff
  • Section & Branch Heads
  • Senior Officers & Decision Makers
  • Public Sector Organisations

Deployment, licensing & integrations

Deployment options

  • Cloud-Based Deployment (SaaS)
  • On-Premises Deployment
  • Private Cloud Deployment
  • Dedicated Server Deployment
  • Multi-Department / Multi-Office Deployment

Integration capabilities

  • SMS & Email Notification Gateway
  • WhatsApp Business API
  • Digital Signature Services
  • Document & E-Office Management
  • Citizen Services & Grievance Management
  • Data Export & Reporting APIs

Demo

Guided demo on request

A member of our team will walk you through Process Automation & e-Office using scenarios from your own organisation.

Request a demo

Request a demo