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Business & Commerce

E-Commerce & Order Fulfilment

Online catalogues, orders, dispatch and returns

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Overview

E-Commerce & Order Fulfilment connects online selling with the work behind it. An online catalogue takes customer orders, and each order is followed through payment, packing, dispatch, delivery and, where needed, return or refund.

It keeps stock in step with online orders, gives the team a clear queue of orders to fulfil and lets customers and staff see the status of every order.

Module catalogue

Online Catalogue & Storefront Integration
Order Management
Payment Tracking
Pick, Pack & Dispatch Workflow
Courier & Shipment Tracking
Returns, Refunds & Exchanges
Customer Records & Order History
Stock Synchronisation
Orders Dashboard & Reports

Who it's for

  • Online Sellers & Brands
  • Retailers Going Online
  • Warehouse & Dispatch Teams
  • Customer Support Teams
  • Business Owners & Management

Deployment, licensing & integrations

Deployment options

  • Cloud-Based Deployment (SaaS)
  • On-Premises Deployment
  • Private Cloud Deployment
  • Dedicated Server Deployment
  • Multi-Outlet / Multi-Warehouse Deployment

Integration capabilities

  • Payment Gateway
  • Courier & Logistics Partners
  • Marketplace & Website Platforms
  • Inventory & Stock Control
  • Product Catalogue Management
  • SMS, Email & WhatsApp Notifications

Demo

Guided demo on request

A member of our team will walk you through E-Commerce & Order Fulfilment using scenarios from your own organisation.

Request a demo

Request a demo